Contact Centre Agent for French, Italian and Bulgarian market (m/f) - Zagreb

• Poslodavac: Tango komunikacije d.o.o.

Tango communications is a group of open-minded, multilingual, communicative and creative individuals led by a Briton with a solid vision and the will to meet any challenge – in business or linguistics. We provide high-quality, multilingual contact centre services. Today's client base demands 24 hour service in 14 languages to end-users on 6 continents. Our scope of responsibility covers simple enquiries through to complex technical issues and even the handling of complaints and refunds to end-users.

Opis posla

Tango outsource high-quality, multilingual customer care services. Our scope of responsibility covers simple enquiries through to complex issues.

Tasks include phone and e-mail correspondence and translations.

Uvjeti

The ideal candidate is a native French/Italian/Bulgarian speaker with an excellent knowledge of English and Croatian (skills in additional foreign languages are considered an advantage), computer literate, with great communication skills, people-oriented, well-spoken, energetic, organized, a team player, professional, quick-thinking, flexible, dependable, self-motivating and naturally, has a sense of humour.

The above qualities will support tango in maintaining efficiency and performance and at the same time will secure a steady growth in the future.

Candidates for the above roles should address an introductory letter and CV in their native language and English via the application link.

Please note:

Only those candidates whose applications meet our requirements will be contacted.

Stručna sprema:

Srednja stručna sprema

Potrebne godine iskustva:

1

Jezici:

Hrvatski (izvrsno), Engleski (izvrsno)

Vještine:

Word, Excel, Power Point, Outlook, Internet

ECDL Start diploma:

Uvjet

ECDL Osnovna diploma:

Uvjet

ECDL Ekspert diploma:

Prednost

Što nudimo

Tango is a place where you can explore your knowledge and creativity, get new experiences and be part of a young, healthy, international work environment.

Vrsta zaposlenja:

Na određeno vrijeme

Plaća:

Od 3800 kn