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Customer Service Supporter for Serbia (m/f)

Zagreb

Application deadline:

Customer Service Supporter for Serbia (m/f)
Zagreb

JYSK is looking for a dedicated Customer Service Supporter.
Are you positive, energetic and willing to go the extra mile to make the customer happy? Do you enjoy working in a fast-paced Customer Service Centre with constant multitasking? Do you enjoy being a great team player? Then you might be just the one we are looking for. You are our customer ambassador, being in the front line with the customers and providing the best Customer Service within any channel preferred by the customer.

The position has reference to the Customer Service Manager. The position is based in Zagreb, Croatia but we’re looking for native speaker of Serbian language.

Everyday matters - The things you will be doing day to day:

  • put customers first and deliver a great experience through phone, e-mail, Social Media, etc.
  • handle online orders, deliveries, returns and claims with focus on best practice and having the customer needs in scope
  • support the stores and distribution center and provide efficient cooperation within retail
  • provide professional advice and solutions for the customer
  • enjoy working in a busy and dynamic environment
  • want to be a part of a great JYSK team

You Bring dedication and you…

  • are fluent in Serbian, spoken as well as written
  • Are a strong communicator both in writing and orally combined with a service minded, positive and proactive approach to daily tasks and obstacles
  • have a systematic, structured and persistent approach in order to get things done
  • are fluent in English, spoken as well as written
  • are familiar with Microsoft Office and Outlook

You Meet possibilities and we offer you…

  • competitive salary and benefit package
  • great opportunities for professional development in an international company
  • personal development with first-class practical trainings
  • a great company culture
  • the chance to compete, win and celebrate excellent performance
  • team-buildings
  • annual party

JYSK has expanded from one store in Denmark in 1979 to more than 2,700 stores worldwide today. To secure future growth, we need the best employees.

Seize this great opportunity to become part of JYSK. If you bring dedication, you will meet possibilities.

Curious?
Send us your CV in English no later than June 26th, 2019 via application link.

Need more information? Click here to read more about JYSK as a workplace and meet a Customer Service Supporter.

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