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Pošalji prijatelju

English Language Customer Support Agent (m/f)

Zagreb

Rok prijave:

  • Smart Flex d.o.o.
  • Adresa: Heinzelova ulica 62a/4, 10 000 Zagreb
smartflex

Consider yourself customer oriented, talkative, patient, polite, enthusiastic?
Want to be a part of a dynamic, successful and multinational environment?

If so, You are the person our client is looking for to work at the position of:

ENGLISH LANGUAGE CUSTOMER SUPPORT AGENT
(m/f)

Our client is a professional contact center specialized in Sales and Customer Support Services for Croatian and international companies. They provide multichannel inbound and outbound Customer Support (email, chat, phone, social media, direct mailing) as well as multilingual services in Croatian, English, Slovenian, Serbian, Bosnian, French, Dutch, Italian, Spanish, Turkish, German and Hungarian.

YOUR RESPONSIBILITIES

  • consulting and solving customer inquiries
  • providing information about products and services
  • building a long-term trust with customers
  • performing administration tasks

REQUIREMENTS

  • excellent English (spoken and written C1)
  • minimum secondary education
  • strong customer orientation and excellent email and chat usage
  • proactivity, flexibility, tendency for teamwork

smartflex

WE ARE OFFERING

  • dynamic and comfortable work environment
  • professional training and coaching
  • possibility for permanent employment and working abroad

Application deadline: June 20th, 2018.

If you meet the requirements, are highly motivated, prefer a positive approach and work with a smile on your face, we invite you to send the application and resume in English.

Only short-listed candidates will be contacted.

www.smartflex.hr

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