Customer / Technical Support Representative (Remote) (m/f)
- Web Scribble Solutions, Inc.
- Adresa: 216 River Street, 12180 Troy
- Web: https://www.webscribble.com
Since 2002, our powerful job board technology platform combined with best-in-class customer service, sales, and marketing support has allowed associations and companies to focus on their members while growing organic site traffic and diversifying their revenue.
Our mission at Web Scribble is to bridge the gap between job seekers and employers. We get to help people land their dream job every day.
Opis poslaWe are looking for a Customer/Technical Support Representative who is excited to provide our rapidly growing customer base with exceptional support. This is a remote position, you can work from anywhere! You and your teammates will be interacting with customers via email, chat, and periodic phone calls. You're a great match if you possess creative troubleshooting skills to offer and provide solutions to customers.
- Become an expert in our platform
- Prioritize, answer, and implement creative solutions for customers within our defined SLAs
- Report bugs and customer suggestions to the development team
- Creative thinker and strategic problem solver
- Enjoy engaging with both happy and unhappy customers
- Work effectively and efficiently both within a team and on your own
- Excited to play an integral role during our company's most rapid growth period
- Smart, hungry, and looking for real world experience starting your first day
Qualifications | Recommended:
- Customer Support Experience
- Excellent written English skills, good spoken English skills
Viša stručna sprema, Stručni prvostupnik, Sveučilišni prvostupnik, Stručni specijalist, Visoka stručna sprema, MBA, Magisterij, Doktorat
Potrebne godine iskustva:
Word, Excel, Internet
Stalni radni odnos
Od 3200 do 6500 kn