Pošalji prijatelju

Field Service Engineer (m/f)


Rok prijave:

  • DMG MORI Balkan GmbH
  • Adresa: Klanječka ul. 49, Hrvatska

For DMG MORI’s regional office in Croatia, we are looking for:

Field Service Engineer (m/f)

Main tasks

  • On-site installation, troubleshooting, repair and maintenance of CNC machine tool equipment and controls (willingness to travel)
  • Delivering technical product demonstration and training in set-up, tooling, operating, and programming
  • Support to spare parts coordinator by determining parts required by the customer
  • Handling requests for service proposals and quotes (RFPs/RFQs)
  • Preparation of service reports by collecting, analyzing and summarizing repair information
  • Reconciling and integrating territory service activity reports; maintaining and updating customer databases (ERP)

Your profile

  • Educational background in mechanical / electrical / mechatronics or equivalent technical orientation
  • Several years of proven experience in mechanical/electrical installation, troubleshooting, repair and maintenance of CNC machine tools and automations
  • Operational experience with tool machine control systems Siemens, Heidenhain and if applicable Mitsubishi
  • Ability to read and interpret electrical circuit diagrams and mechanical schematics
  • Customer service focus with a demonstrated ability to build and maintain effective customer relationship
  • Results-oriented, self-directed and able to work in a consultative, solution-focused sales environment
  • Ability to explain complex technical issues in a simple way
  • Business level of verbal and written communication skills in both Croatian and English
  • IT skills (MS Office)

Our offer

  • Competitive remuneration package and career prospects
  • Attractive bonus package for creation of new business
  • Technical trainings in factories abroad within an established multinational working environment
  • Company car for business and private use
  • Mobile communication and IT equipment

DMG MORI is the sustainable and global innovator in the manufacturing industry. As a leading manufacturer of machine tools, our integrated technology, automation and digitization solutions cover turning and milling machines as well as the Advanced
Technologies, ULTRASONIC, LASERTEC and ADDITIVE MANUFACTURING. Our Technology Excellence is bundled within the main sectors of “Aerospace”, “Automotive”, “Die & Mold”, and “Medical”.

Already more than 12,000 employees at
DMG MORI are actively shaping the future. With 157 sales and service locations – thereof
14 production plants – we are present worldwide and deliver to more than 100,000 customers
from 42 industries in 79 countries.


DMG MORI Balkan GmbH
Podružnica u Zagrebu

Attn.: Recruitment
Klanječka ulica 49
10000 Zagreb

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