Our client is an international company and market leader in agricultural mechanization and accessories. They are present for over half a century, covering more than 24 countries in Europe having +3000 employees. With over 20+ years’ experience online they are one of the most innovative companies in Europe constantly working to make their service as efficient and straightforward as possible by heavily investing in E-Business and innovations. For their newly established entity in Croatia they are currently looking for a:
Product / Customer Specialist (m/f) - Croatia and Slovenia
On this position you will be focused to contribute to a long-lasting, committed relationship with the customers by serving and supporting the systematic approach of value focused selling for the realization of the commercial plans.
- identify customer needs and ensure top customer satisfaction
- control all activities to achieve profit maximization in the sales territory
- provide top customer satisfaction and build high loyalty customer relationships
- proactive interaction with customers, the external salesperson and the product specialist
- handling all incoming customer queries and provide adequate information
- 2+ years’ experience in customer service positions
- candidates with agriculture or technical background, either education or experience will have advantage
- fluent written and spoken English
- dedicated, people-oriented personality, engaged
- skilled in multi channels – social media, phone, web/online
- demonstrate resilience when faced with setbacks, positive attitude
- good IT skills (good excel knowledge is required), familiar with IT systems (CRM, CMS) – willing to learn
- E-business oriented, ability to support digital transformation
- tenacity to strive to reach goals
- ability to multitask and coordinate simultaneous communication channels
Our client is an ambitious, fast growing and financially sound organization which values personal development. They will provide you a supportive, digitally driven and modern environment which will ensure both you and the customer top service.
If you enjoy a customer-oriented position and looking for a fast paced, modern employer who values a considerate, collaborative, can-do culture please send your CV and application letter in English. Full confidentiality is guaranteed.
HILL International - Zagreb d.o.o. za posredovanje pri zapošljavanju
Draškovićeva 40, 10 000 Zagreb, tel: 01/481 06 60
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