Share
Tweet
Share
Pošalji prijatelju

Customer Care Consultant - English (m/f)

Zagreb

Rok prijave:

For our office in Zagreb we are looking for a

Customer Care Consultant - English (m/f)

Who are you?

  • You are fluent in English language (written and spoken)
  • You have good organizational and time management skills
  • You are a team player and a problem solver
  • You have positive attitude and good communication skills
  • You are familiar with customer-care department operations

What are you going to do?

  • You will provide everyday client support by responding to inquiries by phone and/or digital channels in English language
  • You will manage and resolve customer complaints
  • You will document all information according to standard operating procedures
  • You will maintain and improve performance by adhering to standards and guidelines
  • You will update job knowledge by studying new service descriptions; participate in educational opportunities

What do we offer?

  • An interesting and dynamic job in the tourism industry
  • Work in a newly opened and modern office in Novi Zagreb (excellent public transport connection)
  • Stimulating, international work environment with heterogeneous teams and opportunities to expand your knowledge
  • Ability to develop communication skills in foreign languages
  • A path of growth aimed at enhancing your professionality
  • Internal educations to develop professional and language skills
  • Flexible hours (24, 36, FT per week)
  • 3 weeks of paid education
  • Opportunity to earn target related bonuses
  • Travel expenses paid
  • Welcome kit package
  • Loyalty bonus after 1 year
  • Occasional bonuses (Easter, Christmas, holiday)
  • Developed career path (pay raise according to seniority level)
  • Multisport program
  • Employee of the week and employee of the month prize

Assist Digital in 2021 has been certified as Great Place to Work in Italy.
#ThinkDigitalThinkAssist

JOIN US!

Započni prijavu
Spremi oglas Pošalji prijatelju Isprintaj

Preporučene Edukacije

    USPOREDITE SVOJU PLAĆU

    Prosječna plaća u kategoriji
    Administrativna zanimanja iznosi 4.508,534 kuna.

    Saznaj plaću za željenu poziciju prema svojim kvalifikacijama!

    Kreni

    MojPosao koristi kolačiće (eng. cookies) kako bi vam pružio bolje korisničko iskustvo. Nastavkom pregleda stranice slažete se sa korištenjem kolačića o kojima možete pročitati više.