Pošalji prijatelju

ERP Support Specialist (m/f)


Rok prijave:

  • Adresa: Augusta Šenoe 34, 10000 Zagreb
  • Web:

Manor Software, a company from Zagreb, owned by the leading department store chain in Switzerland MANOR AG, is looking for reinforcements for its Zagreb team in the following position:

ERP Support Specialist (m/f)

We are looking for a versatile person interested in IT and ready to acquire necessary IT skills to be a part of our merchandise management and logistics team. By assuming this important role, you will become an interface between IT and business, helping the team by ensuring proper operation of and support for our core systems. Would you like to meet our ERP system (Microsoft Dynamics D365 Finance & Operations) and our logistics systems (LAS and WAMAS)? Then you’ve come to the right place! A motivated team, exciting projects and an opportunity for personal development are waiting for you!

Your tasks/Job description:

  • Monitoring and ensuring continuous operation of the application
  • Monitoring, analysing and troubleshooting the application
  • Receiving and handling 2nd level tickets in TOPdesk, coordinating solutions together with the IT department, development partners and end users
  • Creating and coordinating issues and bugs in DevOps
  • Bug testing and ensuring appropriate releases
  • Making regular evaluations
  • Administration and maintaining necessary documents (operations manuals, instructions)

Your profile/Requirements:

  • Communication and teamwork skills
  • Fast learner skills
  • Focus on problem-solving and well-structured working methods
  • Independence and responsibility
  • Knowledge of German (plus advantage: French and English )
  • Affinity for IT
  • Advantage: professional knowledge of operational processes, retail and ERP/logistics processes
  • Advantage: retail experience

What we offer:

  • Friendly and pleasant working atmosphere
  • Flexible working hours and mobile (home) working days
  • Motivating, above-average, pay
  • Possibility of advancement, in accordance with the performance
  • Working in an international environment
  • Support for further education and training
  • Holiday up to 30 days and free days for certain private occasions
  • Paid public transport costs
  • Additional, performance-based, yearly reward

If you wish to become a member of our international team and give an important contribution to the success of the company together with highly motivated colleagues, please send your application in German or English via application link until 07.12.2022.

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