Enthusiasm, togetherness, and a "get-it-done" attitude is what our IKEA culture is built upon. We're optimists, constantly looking for new and better ways to do things. We believe that you, as us, will thrive when meeting incredible people that are on the same mission at IKEA. People who are humble, supportive, and absolutely committed to leading home-furnishing retail into the future and creating a better life for many people by putting the customer at the heart of all we do.
Join our team as an
Office Administrator (m/f) at IKEA Zagreb store
Why is working in IKEA so much more than a job?
We're a company that cares about the lives of our co-workers. It's important for us that you feel respected, acknowledged, and included. No matter what position you hold at IKEA, you'll have various benefits. Here are just some of them:
- We will support you financially with transportation and additionally organize an IKEA bus which is adjusted to our most common working shifts;
- You can use our co-worker's restaurant with affordable meal prices (the main meat dish is 1.33 EUR and the main veggie is 1.06 EUR), and you have unlimited access to free refreshments (coffee, juices, fruit);
- We know that your free time is important, so we will provide you with a summer holiday allowance and a Christmas allowance.
- We believe that each of us contributes to reaching (and exceeding) our goals. You are eligible for One IKEA Bonus payout if we achieve our yearly market goals.
- Is there an additional room you would like to refurbish? As an IKEA co-worker, you have discounts on all our products;
- Your health and well-being are our top priorities, so we provide you with supplementary (private) and additional health care insurance and other services provided within Employee Assistance Program.
- There are many opportunities to grow and develop, and if you want to change your career or position, you don't need to change company to change job – there are many opportunities to change position, career, or even country.
Why will we love you?
You have:
- Several years’ experience of similar work with passion for service and administration.
- Excellent administration, coordination and collaboration skills.
- Ability to plan, structure and prioritize own workload to ensure efficient service delivery.
- Able to work independently and also as part of a team to deliver towards individual and shared goals.
- Capable of simultaneously handling multiple tasks and interfaces.
- High levels of flexibility and solutions orientation, honesty and reliability in all interpersonal relations.
- Knowledge of Microsoft office tools and digital tools to enable a smooth and easy way of working.
- Fluent in both spoken and written English language.
Your responsibilities:
You will:
- Plan, prepare and coordinate relevant documentation including TEC claims documentation, as well as maintenance of contract archive.
- Keep track and maintain accounts payable recordings.
- Manage incoming and outgoing mail and packages.
- In charge of customer/supplier data base and its maintenance.
- Answer and direct phone calls and emails, providing excellent customer service to both internal and external stakeholders; as well as keeping records.
- Other system maintenance such job router.
Our team within IKEA
Some would call us administrative magicians, but in our team we just keep track of things and enjoy helping people to do what they do better and faster, with less fuss and fewer hitches. We plan the events and manage the guest lists, and we keep offices, processes and organisations running smoothly.
How to apply for a job?
We kindly request that you submit your application here no later than 25th of September 2023. We appreciate your interest in this opportunity and look forward to reviewing your application.
If you don't have your CV with you – it's not a problem. When you register on our portal and create an account, leave your contact and write your work experience, we will contact you and explain the next steps.
Looking forward to your application!
