Head Waiter (m/f)

Opis posla

We are looking for an experienced Head Waiter who will take orders and serve food and beverages to Guests in our restaurant. You are expected to always be aware of guest satisfaction to deliver the perfect service. We expect you to work as a waiter in a challenging environment all while contributing enthusiasm, dedication, responsibility, and good work ethic.

Responsibilities:
- Provide the perfect service experience for every Guest
- Ensure the Guest feels important and welcome in the restaurant
- Ensure hot food is hot and cold food is cold
- Adhere to timing standards for products and services
- Look for ways to consolidate service and increase table turns
- Present menu, answer questions and make suggestions regarding food and beverage
- Serve the Guest in an accommodating manner
- Must know all food liquor, beer, wine and retail offered
- Apply positive suggestive sales approach to guide Guests
- Pre-bus tables; maintain table cleanliness, bus tables
- Looks for ways to avoid waste and limit costs
- Assist in keeping the restaurant clean and safe
- Provide responsible service of alcoholic beverages
- Deliver food and beverages to any table as needed
- Must follow all cash handling policies and procedures
- Report to property on time and in proper uniform

Requirements:
- Must have clear written and verbal communication skills
- Must have the physical abilities to carry out the functions of the job description
- Must be able to responsibly handle cash transactions
- Must be able to consolidate and coordinate needs for all tables within their station
- Must be able to carry food and beverages
- Must be able to work in a team environment
- At least one-year experience as a food server within a restaurant, hotel, or conference center operation
- Any related customer service/oriented experience will be considered
- Ability to comprehend and communicate in fluent English

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