Restaurant Hostess (m/f)

Job description

- Greeting guests as they enter, and putting them on a waiting list as necessary
- Providing guests with menus and answering any initial questions
- Seating guests at tables or in waiting areas
- Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers
- Engaging with guests to ensure they're happy with food and service
- Responding to complaints and helping to resolve them
- Answering phone calls, taking reservations and answering questions
- A knowledge of the menu
- Helping out with other positions in the restaurant as needed
- Providing great customer service

Requirements:
- High school diploma or equivalent preferred
- Ability to provide top notch customer service in a fast-paced environment
- A positive attitude and ability work well under pressure with all restaurant staff
- Does high-quality work while unsupervised
- Able to work in a standing position for long periods of time
- Willing to follow instructions and ask questions for clarification if needed
- Able to work in a busy restaurant environment
- Restaurant experience a plus
- English language knowledge

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