Client Service Project Manager (m/f)
- AA EURO CROATIA društvo s ograničenom odgovornošću za usluge
- Adresa: Savska cesta 32/IX, 10000 Zagreb
- Telefon: +385 91 113 0055
AA Euro Croatia is a member of AA Euro Group Ltd. Ireland. We are a specialist Recruitment Consultancy operating globally. We recruit for jobs in Ireland and Europe across the Construction, Engineering, Manufacturing, Security, Finance & HR.
Opis poslaWe have been retained to recruit a Client Service Project Manager to be working remotely for a market leading multi – national provider of building products and technology solutions.
You will be responsible for streamlining the production process for the development of effective, engaging creative materials for the entire Business Unit portfolio.
This is a vital communications and project management role - engaging with the fast-growing client base, utilising real-time communication channels, providing timely and regular updates to the clients and overseeing in-depth troubleshooting to identify and address project limitations.
You will work closely with a creative team of designers and copywriters and supporting the department’s key goals of growth in a digital-first landscape. Significantly, you will help to build relationships and collaborate with personnel across company’s Business Units, sharing knowledge, process‐improvement suggestions and strategic advice in a digital context on an ongoing basis.
- Work directly with clients and designers to effectively manage and oversee their respective needs
- Work with clients to establish mutual understanding of a creative brief; communicate via a number of channels to address customer issues
- Attend all client meetings, answer client questions or concerns in a timely, informative, and professional manner; develop and foster client satisfaction and loyalty
- Ensure project targets are met, providing progress reports to all project stakeholders
- Support the brand migration process
- Support departmental quality assurance protocols
- Activate appropriate communications to the creative team (individually and collectively) as needed
- Inform clients of any new available services or updates to existing services
- Work with and report progress to Head of Engagement and Group Creative Director
- Assist with and contribute to department administration, marketing and advertising initiatives
- Work according to set standards and operating procedures
Experience & Skills:
- Strategic and entrepreneurial mind-set
- Honours degree with a very strong work ethic
- Spirit, initiative, positive attitude and motivation
- Detail-oriented and analytical with the ability to work to tight deadlines
- Friendly, personable and motivated, patient and supportive
- Proven project management skills
- Advanced communication skills; ability to communicate complex concepts clearly
- Experience in working with a Customer Relationship Management system.
- Experience working in a number of different industries
- At least 3 years’ communications and/or project management experience
- Excellent writing, copy-editing skills
- Proven ability to build lasting relationships with stakeholders
- Demonstrable experience working with executive leadership
- Hands-on experience driving integrated communications campaigns
- Ability to work independently
- Excellent time management skills
- Strong interpersonal skills
- Fluency in both written and spoken English is essential
- The employer can provide employment only to candidates with EU citizenship
Potrebne godine iskustva:
Salary & Benefits:
- 6 months freelance contract with the possibility of extension
- Fully remote work
- Market leading package
- The payments are issued on weekly basis
- Opportunity to work with a skilled team of professionals
Please submit your application in English or contact us for more information.
All CVs will be treated in the strictest confidence.
Na određeno vrijeme
Rad od kuće:
Zagreb i Zagrebačka Krapinsko-zagorska Sisačko-moslavačka Karlovačka Varaždinska Koprivničko-križevačka Bjelovarsko-bilogorska Primorsko-goranska Ličko-senjska Virovitičko-podravska Požeško-slavonska Brodsko-posavska Zadarska Osječko-baranjska Šibensko-kninska Vukovarsko-srijemska Splitsko-dalmatinska Istarska Dubrovačko-neretvanska Međimurska Inozemstvo