Pošalji prijatelju

Solution Architect (m/f)

Zagreb, Split

Rok prijave:

Solution Architect - Zagreb & Split
Professional Services · Zagreb, Grad Zagreb

About CloudSense

CloudSense is the proven Commerce and Subscriber Management platform, built for high-volume or complex ongoing services. We’re trusted by Communications, Media and Utility businesses worldwide to launch, sell and fulfill the entire customer journey on Salesforce.

We make successful companies more convenient. Our customers go to market in a third of the time, sell four times faster, increase sales by 24% and deliver eight times faster, with a 79% improvement in order accuracy. To learn more, visit

About you

You will work in one of our Croatian offices, located in Zagreb and Split. This role will suit a highly motivated individual who is comfortable working remotely with team members who may be spread across a number of different locations. At the moment, due to the Covid-19 situation, CloudSense employees are not traveling, but once applicable, candidates should be aware that travel may be required, depending on specific project requirements.

  • Be a quick learner and keen to embrace new technologies and development frameworks
  • Be a clear communicator and team player
  • Be able to work under your own initiative
  • Have a talent for problem-solving and a well-organized approach to work

Your Responsibilities:

  • Design solutions utilizing CloudSense Out of the Box capabilities, design patterns and best practices
  • Meet challenging business requirements while considering all factors such as performance, scalability, data security, operational effectiveness, cost and time to market
  • Lead implementations delivering quality solutions on SFDC platform, satisfying commercial and technical acceptance criteria
  • Actively participate in requirement gathering and design workshops, independently or in collaboration with Business Analyst
  • Analyze requirements, emphasizing Gap analysis, in order to devise an optimal design/development approach to meet the requirements
  • Advocate CloudSense Out of the Box capabilities, design patterns and best practices, challenging all contrasting inclinations
  • Provide high-level design documents, including design assumptions and caveats
  • Provide detailed low-level design documents/user stories / technical specifications related to the solution
  • Provide strong technical leadership, internally and throughout project teams
  • Apply project management skills to discover, raise and mitigate risks throughout project phases
  • Collaborate with Business Analyst, Project Manager, Tech Lead, Success Manager and other team members in different project phases
  • Collaborate with Platforms & Standards division to promote both standardization and new features
  • Handover to Customer Success Plan (CloudSense 24/7 support division) after the project has been delivered

Competencies: Knowledge, Skills and Abilities:


  • B.Sc. or higher in Electrical Engineering, Computer Science or a related field
  • Understanding of the architectural principles of web-based platforms including SaaS, multi-tenancy, multi-tiered infrastructure and application servers
  • Understanding of all cloud offerings in the market and the ability to discuss cloud architectures
  • Experience gained on large, complex projects, implementing CRM / CPQ / Order management solutions, preferably in Solution Architect / Tech lead role
  • Experience of enterprise application integration, including SOA, ESB, EAI, ETL environments and of integration considerations such as process orchestration, customer data integration and master data management
  • Experience of working with both technical and business oriented people within a business
  • Excellent spoken and written English, including the effective use of business and technical terms
  • Strong presentation capabilities, confidence, motivation and communication skills
  • Goal-oriented, success-driven, and able to work within tight deadlines
  • Commitment to producing high quality work with attention to detail
  • Participate and contribute to CloudSense culture of collaboration and support across different regions and cultures


  • Prior experience and understanding of overall SFDC architecture and working knowledge of SFDC integration approach and architecture
  • Understanding of functional and technical architecture of Salesforce and CloudSense products (e.g. integration patterns and solution architecture)
  • Extensive development experience, preferably with Apex / Visualforce on the SFDC platform
  • Experience with Agile/Scrum methodology
  • Experience in client-facing environments & relationship building skills
  • One or more certifications (Developer Certification, Advanced Developer Certification)
  • Skills in formatting and presentation of common document formats such as Word, PowerPoint and Excel.
  • Additional languages

Life @ CloudSense:

Our offices, and the people working in them, all have their unique quirks and qualities. But they're also distinctly CloudSense. The thing that ties them together? The way we work - with clear goals, autonomy and support - and the friendships we share.

We're a technology company, but our focus is on giving people the tools they need to succeed in their careers and lives. This has to start with our own people. We want every CloudSense employee to be healthy, happy and secure - at work and at home. So we do whatever we can to make this happen.

Some of the benefits you will love:

  • Additional health insurance in "Agram" hospital
  • Flexible working hours and WFH
  • Training & development
  • Sports activities & Gym memberships
  • Online workouts with a personal trainer
  • Healthy breakfast & snacks in the office
  • Company day & monthly socials
  • Pet-friendly office - Pet Fridays :)
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