Sales & Support Associate (m/f)
- SysKit d.o.o.
- Adresa: Krste Pavletića 1, 10000 Zagreb
- Web: https://www.syskit.com/
SysKit is a software development company focused on creating high-quality enterprise software monitoring and administration solutions. We play big, and our solutions are recognized by more than 3,000 customers all around the world! Some of our awesome clients are Lego, Coca-Cola, Boeing, IBM, Cisco, Intel, Bayer, and other famous brands.
Opis poslaKey responsibilities:
- Provide support for clients via chat, phone or helpdesk
- Diagnose issues using existing knowledge and software
- Ensure customer satisfaction in every step of problem resolution
- Help with administrative tasks within Sales & Support Department
- Preparing quotes and proposals
- Working with customer database
We are looking for a highly motivated and resourceful individual who sees a solution where everybody sees a problem.
Your friends and family have You on speed dial when it comes to installing a new application or upgrade an old one. You are up-to-date with new technology and have no problem switching between ten different application just to solve a problem.
Qualifications we are looking for:
- Experience in sales or support roles
- Fluent in English, other languages are a plus
- Computer skills at a highly proficient level
- Interest in IT and modern technology
- Exceptional communication skills
- Great at listening and recognizing other’s needs
- Great organizational and analytical skills
- Sell-driven with a can-do mentality
- Resourceful and action oriented
If You’ve recognized Yourself in the description above, scroll down and apply (read the job description first).
What's in it for you?
- Enjoy flexible working hours
- Rewards for outstanding effort
- Opportunity for career growth and development
- Professional training and coaching (In-house and external workshops, seminars & conferences)
- Modern office with top-quality equipment
- Working in a young and dynamic team, who works hard but knows how to have fun
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