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Pošalji prijatelju

Virtual Program Administrator (m/f)

Remote

Rok prijave:

Opis posla

The Program Management Team is responsible for successfully managing the life-cycle of training requirements with our international clients and to ensure high quality of program set up and training delivery. They need to have ongoing communication with key client decision makers and learners through the duration of training and co-ordinate with the other Learnlight teams to assure we meet and exceed training objectives.

Responsibilities and Duties:

Managing Programs:
- Understanding program requirements, conditions and policies agreed with the client
- Understanding department workflows and following them for tasks
- Identifying key client tasks to prioritize
- Planning, implementing and supervising the necessary measures for the beginning and end of Programs
- Providing support to our sales team to maximize opportunities with clients and maintain a successful relationship
- Offering solutions to clients with any challenges that may arise

Learner Support:
- Being communicative with learners
- Showing empathy with learners
- Providing ongoing learner support through their program

Use of Learnlight Platform and Databases:
- Demonstrating agility and autonomy with the general use of the Learnlight Platform
- Being meticulous in keeping the information updated in Learnlight Platform
- Developing knowledge of the different functions of the Learnlight Platform
- Showing agility and autonomy with the general use of the internal database of the company
- Being collaborative in giving feedback about the platform and proposing changes
- Developing competence in using the Program Management SharePoint site

Reporting:
- Reporting on ongoing key Management Information
- Generating key reports with accurate information and according to the general template
- Delivering reports in a timely manner
- Providing pro-active support for any challenges in reports

Location: Virtual / Remote / Online.

Uvjeti

Required Skills
- Advanced to Proficient level of English and German
- Excellent communication skills
- Good Interpersonal skills to interact and work with the team and the wider business
- Good organization and planning of work
- Courtesy and kindness in dealing with our clients and learners
- Excellent time-management skills
- Have a global business vision of the wider Learnlight team

Stručna sprema:

KV, Srednja stručna sprema, Viša stručna sprema

Potrebne godine iskustva:

1

Jezici:

Njemački (izvrsno), Engleski (izvrsno)

Vještine:

Word, Excel, Power Point, Outlook, Internet

Što nudimo

Hours: Full-time.

Vrsta zaposlenja:

Stalni radni odnos

Započni prijavu
Spremi oglas Pošalji prijatelju Isprintaj

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