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Customer Success Specialist SEE (m/f)

Vienna, Austria

Application deadline:

PlanRadar is a fast-growing global company with an award-winning solution for documentation and communication in the construction and real estate industry. We have customers from more than 40 countries worldwide and every single month thousands of new users register to use PlanRadar in their projects

Job description

We are looking for an experienced Customer Success Specialist for the SEE region to join us in our headquarters in Vienna.

Responsibilities:
- Advising and supporting users after they become customers
- Proactive demonstration of possible use cases and best practice
- Caring for and improving relations with existing customers
- Interface between existing customers and sales teams

Requirements

- Professional experience in a similar position
- Experience with web applications and mobile devices
- High IT affinity and basic understanding of IT systems
- Strong technical understanding
- Croatian Native Speaker
- Fluent English, Slovenian is a plus
- Independent and solution-oriented way of working
- Strong communication skills and sales talent

Professional qualification:

High school, Bachelor's degree

Years of work experience:

3-5

Languages:

Croatian (native language), English (excellent), Slovenian (advantage)

Skills:

Word, Excel, Power Point, Outlook

What we offer

- Room for personal and professional development
- Challenging and diversified line of action
- Working in a fast-growing company with international customers and investors
- Motivated and agile team with a common vision
- Attractive salary + performance based bonus
- Additional benefits like team events, free drinks & snacks

Job type:

Permanent

Other

Categories:

Administration

Work areas:

Abroad

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