Liburnia Riviera Hoteli, as the biggest hospitality Company in Kvarner, has the longest hotel tradition in Opatija riviera.
To our employees we are offering stability, longterm employment, rewards for good results and trainings concentrated on individual goals and ambitions. Of course, business development and possibilities to advance in their careers are part of the story, too. We appreciate and encourage inovativity, creativity, team work and proactivity.
Do the step forward in the right direction and join Liburnia Team!
Hotel General Manager (m/f)
What will you do?
The smooth and effective operation of a hotel requires the enthusiasm and diligence of the hotel general manager, as he or she is expected to perform various important functions in order for the hotel to meet up to good standards.
General Manager is very important part of the hotel chain. He connects a different departments and different characters in one unique whole with the common goal to have the clients happy and employees motivated. He/she is coordinating, overseeing, and organizing all the activities involved in the smooth and effective running of a hotel.
Manage day to day business of the hotel
Prepares the yearly budget for the hotel and demonstrate a good understanding of budget, forecast, payroll and cost control
Ensure compliance with LRH policies, standards and procedures by training, supervising, follow-up and hands on management
Ensure compliance with all applicable laws and regulations
Manage the recruitment needs ensuring that the staff budget is not exceeded
Supervise mentorning, training and evaluations of the existing and new employees
Improve service by communicating and assisting individuals to understand guest needs, providing guidance and feedback
Assists in daily operations, according to business needs
Encourage and build mutual trust, respect, and cooperation among team members
Ensure employees are treated fairly and equitably. Strives to improve employee retention
Responsable for the quality service of the hotel
Communicates with the guests in order to get the feedback and solve the problems, if any, in quick and efficient manner
Monitors the hotel efficiency and creates and implements adequate measures to increase the productivity and efficiency of the hotel employees
Degree/diploma in hotel management or a related field
Minimum 3 years experience in a similar position
Competence in managing a team that maintains the highest standards under pressure
Ability to develop and analyze P&L, Beverage Cost statements and relevant reports
Working experience with POS systems
Excellent all round communication skills
Knowledge of MS Excel or a similar software
Ability to take decisions and act to meet financial targets
Ability to spot and resolve problems efficiently
We are offering:
To work in one of the biggest hotel chains in Croatia
Possibilities for education and career development
Dinamic and challenging work environment, Employer who is able to see and appreciate the success
Monthly bonuses, Christmas and Easter bonus, gift for the children, Jubilee awards
Fixed-term contract with the option to became indefinite contract
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